Question 1

How to activate Zoex tracking script

Accepted Answer

To start tracking events with our app you'll need to setup our tracking script.

Set Zoex Tracking Script

Go to your Shopify admin panel, and click on Settings:

In settings you will need to select Customer events:

Here you will need to be on Custom pixels and click on Add custom pixel:

Provide a name to the pixel and click Add pixel: You can write: Zoex Pixel
Copy & paste our script and save it: window.analytics = analytics var zoex = document.createElement('script'); zoex.type = 'text/javascript'; zoex.src = 'https://zoex.upifycdn.com/tracking/zoex_tracker.js'; document.body.appendChild(zoex);
After you saved the script, please click on the connect button, it'll open a popup and click connect there:

Question 2

How to find your Facebook Pixel ID

Accepted Answer

${youtube}How to find your Facebook Pixel ID

How to find your Facebook Pixel ID

1️⃣ Go to your Facebook Business Manager account

2️⃣Click on "More tools" on the menu left corner of the screen and then choose Events Manager.

3️⃣ After click on Events Manager, it will move you to the Data Sources tab. Here you will see all of the data from your Facebook Pixels.

4️⃣ Here you can find your Facebook Pixel IDs.

|| If you don't have any pixels yet, you can create one by click on "Connect Data Sources"

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page.

|| 🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify app store! It means the world to us. ||| 📧 Please let us know if you spot any typos, mistakes or omissions via support@upify.io

Question 3

Setting up conversion api for Facebook

Accepted Answer

${youtube}Setup Facebook Conversion API

1️⃣ Go to your Events Manager section

2️⃣ Select the pixel you want to set conversion api

3️⃣ Go to settings page

4️⃣ Click on "Generate Access Token" button

5️⃣ Copy the token and paste into the app

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page.

|| 🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify app store! It means the world to us. ||| 📧 Please let us know if you spot any typos, mistakes or omissions via support@upify.io

Question 4

How to finder your TikTok Pixel ID

Accepted Answer

${youtube}How to find your TikTok Pixel ID

How to find your TikTok Pixel ID

1️⃣ Go to your TikTok Ads Manager account

2️⃣ Click on "Assets" on the top menu and then choose Events

3️⃣ After click on Events, it will move you to the Events Manager page, here you should click on the "Web Events" manage button.

4️⃣ Here you can find your TikTok Pixel IDs.

|| If you don't have any pixels yet, you can create one by click on "Set Up Web Events"

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page.

|| 🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify app store! It means the world to us. ||| 📧 Please let us know if you spot any typos, mistakes or omissions via support@upify.io

Question 5

How to upgrade Zoex tracking script

Accepted Answer

To upgrade Zoex script the the newest version comes with a 2 stage actions.

The first stage will be setting up the new Zoex script. The second stage will be disabling the old script from running so you won't have duplicated events.

STAGE 1:

Q: How to find your Facebook Pixel ID

${youtube}<a href="5hPPL8VSGgY">How to find your Facebook Pixel ID</a> <h3 id="howtofindyourfacebookpixelid">How to find your Facebook Pixel ID</h3> 1️⃣ Go to your <a href="https://business.facebook.com/">Facebook Business Manager</a> account 2️⃣Click on "More tools" on the menu left corner of the screen and then choose Events Manager. <img src="https://storage.crisp.chat/users/helpdesk/website/de1affc9ac4cf800/screen-shot-2022-02-10-at-1359_w49450.png" alt="" /> 3️⃣ After click on Events Manager, it will move you to the Data Sources tab. Here you will see all of the data from your Facebook Pixels. 4️⃣ Here you can find your Facebook Pixel IDs. || If you don't have any pixels yet, you can create one by click on "Connect Data Sources" <h3 id="wellthatsawrap">Well, that’s a wrap!</h3> If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page. || 🙏 If you find our app useful, help other merchants find it by <a href="https://apps.shopify.com/zoex-pixel-conversion-api?_ke=#modal-show=ReviewListingModal">leaving us an honest review on the Shopify app store!</a> It means the world to us. ||| 📧 Please let us know if you spot any typos, mistakes or omissions via <a href="mailto:support@upify.io">support@upify.io</a>

Q: Setting up conversion api for Facebook

${youtube}<a href="PN6WVLfPQD8">Setup Facebook Conversion API</a> 1️⃣ Go to your Events Manager section 2️⃣ Select the pixel you want to set conversion api 3️⃣ Go to settings page 4️⃣ Click on "Generate Access Token" button 5️⃣ Copy the token and paste into the app <h3 id="wellthatsawrap">Well, that’s a wrap!</h3> If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page. || 🙏 If you find our app useful, help other merchants find it by <a href="https://apps.shopify.com/zoex-pixel-conversion-api?_ke=#modal-show=ReviewListingModal">leaving us an honest review on the Shopify app store!</a> It means the world to us. ||| 📧 Please let us know if you spot any typos, mistakes or omissions via <a href="mailto:support@upify.io">support@upify.io</a>

Set Zoex Tracking Script

Go to your Shopify admin panel, and click on Settings:

In settings you will need to select Customer events:

Here you will need to be on Custom pixels and click on Add custom pixel:

Provide a name to the pixel and click Add pixel: You can write: Zoex Pixel
Copy & paste our script and save it: window.analytics = analytics var zoex = document.createElement('script'); zoex.type = 'text/javascript'; zoex.src = 'https://zoex.upifycdn.com/tracking/zoex_tracker.js'; document.body.appendChild(zoex);
After you saved the script, please click on the connect button, it'll open a popup and click connect there:

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Question 6

UTMs for Facebook

Accepted Answer

${youtube}UTMs for Facebook

What's a UTM?

The Universal Tracking Module (UTM) is a simple code that can be added to any URL in order to be able to track the performance of campaigns and content.

Why do we need them?

When a Facebook user arrives at your store from an ad, UTMs help us figure out which ad they clicked. This is why you need to make sure you're using the right UTMs so we can get the most data from your visitors.

Facebook is using dynamic UTMs which are helpful because they provide an automated way to populate values into specific parameters we set at the ad level.

Adding UTM to Facebook ad

Copy the following UTM code:

utm_source=facebook&utm_medium=paid&utm_campaign={{campaign.name}}&utm_term={{adset.name}}&utm_content={{ad.name}}&adid={{ad.id}}

Go to any ad you want to track:

Scroll down till you see "URL Parameters" and paste the UTM code there: || Please note that you will have to do this for every ad you want Zoex Pixel to track. You can also bulk edit your ads to speed up the process

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you, just click the live chat button at the bottom-right corner of this page.

|| 🙏 If you

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